Mark Taylor Consulting

Hello, I'm Mark Taylor

Business Consultant. | Web Developer. | IT Professional.

(206) 745-MARK (6275) Call/Text
Auburn, WA

Mark Taylor

Business Consultant. Web Application Developer. IT Professional.

Skillset

UX Design
HTML / CSS3
JavaScript / VBScript
IT Design / Management
Business Efficiency Consulting

Professional Profile

First, I wanted to thank you for stopping by!

My name is Mark Taylor and I have been an IT and Business Consultant for over 10-years. In 2005, I began working with an existing IT-Consulting firm based out of Tacoma, WA. Our clients ranged form small construction firms in Auburn to most of the car dealerships in Puyallup. Everything from small offices to multi-location business, in some cases multi-state organizations, I dealt with it all. I designed, implemented and managed network infrastructures. Our customers ranged from brand new businesses building their network for the first time to long-time well established companies. I shy away from consumer-oriented brands and equipment instead opting for business and enterprise grade equipment, that is still cost effective for small businesses. Check-out my preferred vendors.

When it comes to web development, I have honed my programming skills over the past 15 years. While not a graphic designer, therefore, I tend to opt to work with templates, I am highly adapt and taking the template and getting it to where it needs to be for my clients. My skills primarily are building back-end web applications and databases (the underlying code running on the server that makes interactive websites work). One language I am highly skilled in is Classic ASP/VBScript. According to many, it is a dying language, but in reality, it is nearly as common as the more current languages. When an established company faces updating their website, especially one built using ClassicASP/VBScript, they are generally faced with rebuilding the site using something like VB.Net or PHP. This can be a very expensive proposition as it can require rewriting tens of thousands of lines of code. I can provide the expertise and skill to work with your existing website code, adding new functionality and making improvements where necessary. Checkout my Portfolio for examples of my work.

Finally, Business Consulting. In my capacity as an IT-consultant and web developer, very often I would find other places within a business that efficiency and productivity could be improved. When I begin working with a business with regard to their IT needs or their website needs, ultimately I discover other needs of the business that can be fixed as well. I pride myself on being able to identify, analyze, and strategize solutions to fix issues with productivity and efficacy within an organization. Looking at how the business interacts with their clients and vendors, to how employees interact with each other to how the business systems interact with each other. The more that can be automated and monitored within a business, replacing manual and inefficient methods, the more profitable and productive your business can be. I can implement methods for how your staff can become more efficient with their time and operate with more flexibility. I can identify and create methods to make your organization run more smoothly by streamlining inefficient methods and procedures.

What I can do

My Services.

Business Consultant

Let me evaluate your business to determine if there are practices or procedures that could be made easier and more efficient in order to make your staff more productive. I can bring a objective and independnt perspective to your business and any difficulties that you may face.

IT Consultant

Let me evaluate your IT Infrastructure and network setup to ensure that you are getting the most out of your network and ensuring that your network is secure and operating at it's highest performance potential.

Web Developer

Let me evaluate your external and internal websites. I can help give your public presence a refresh and add new functionality that will help your business communicate and interact with your clients on a whole new level.

As I have helped countless businesses over the past 15 years, I would love to help yours. If you have a project that you would like evaluated or if all you know is that you have a problem that you would like fixed, but aren't sure how to get there... Contact Me! I am happy to meet with you for a free consultation either at your place of business or at a local coffee shop to discuss your business needs.

Resume

My education and experience.

Education

Network and Communications Management

Businesses and individuals demand connectivity 24/7. Communication, information and even entertainment are delivered through "always on" networks that need to be highly accessible and highly secure. This degree provided knowledge and skills pertaining to: Wired, Optical and Wireless Communications, Converged Networks, Wireless Technologies and Services, Advanced Networking and Security, Administration and Management and System Evaluation.

DeVry University

Federal Way, WA
2001 - 2005

Experience

Entrepreneur / Co-Founder

We have multiple real estate related services that have been launched and some still in development.

  • AGENTeFlyers: I am the lead programmer and systems administrator. This agent-to-agent email marketing service allows real estate agents to market their properties to other real estate agents in the area around their listing.
  • MobileFlyers: This service allowed real estate agents to have real estate signs at their listing that allowed potential buyers to text request for property information.
  • AGENTeSites: This service is still under development.

Invesco Solutions Group, Inc.

2007 - Current

IT Consultant

When I took over management of the Church's IT infrastructure, it had previously been handled by volunteers. I first replaced all of their desktops with new PCs, a couple years laters, their server. Over time, their network grew and PCs were replaced with thin-clients. I upgraded their phone system from a very old analog to VoIP. Their phone system upgrade was paid off in 30 months with just telephone service savings. Recently their Office and Public WiFi was upgraded to improve coverage and capacity. I had consulted with them on placement of security cameras and 13 initial camera locations were determined and installed. The Church is migrating their onsite Exchange email server to Office365. This change will change the Church in the cost of annual SPAM filter licensing and the future need of a replacement server.

The Church's network is the standard design I have used with most of my clients, and can be easily replicated and adapted for any future clients.

St. Luke's Lutheran Church

Federal Way, WA
2006 - Current

IT Consultant

I was the principal provider for numerous clients and a supporting provider for many others. I provided my clients with network design, implementation, management, and support for their IT infrastructures. I offered my clients both on-site and remote technical support. I built relationships with the senior management and business owners to be able to fully understand their unique businesses needs. References on request.

Insurance Brokerage Bookkeeper

I was charged with invoicing for insurance premium receivables and payment of premiums to insurance companies, along with payment of general office expenses. I was tasked with reconciliation of 5+ years of historical invoicing and payments to ensure clients accounts were balanced. Additionally I was responsible for handling Surplus Lines filings for non-admitted insurance companies.

American Insurance Managers

Seattle, WA
2003 - 2005

I'm currently available for contract work.

I am happy to speak to you by phone or meet in person for an initial consultation on your business needs.

Contact me for Consultation

Vendors

My recommendations for vendors and service providers.

Communications

IP Voice Services

IP Voice Services specializes in IP-Based Telecommunications solutions for businesses and non-profits. Providing varying degrees of services from fully hosted and managed solutions through implementation within your own environment. If you want to save money on your telephone services and increase your businesses ability to communicate with your clients, IP Voice Services can help.

Twilio

Twilio is a great Telecommunications PaaS (Platform-as-a-Service) provider. Twilio offers SIP Trunking allowing you to intergrade with your own on-site or hosted VoIP PBX. In addition, they have numerous offerings for developing your own Voice and SMS communication infrastructures. I have developed many solutions utilizing Twilio's Elastic SIP, Programmable Voice, and Programmable SMS offerings enabling new and innovative methods of communication for my clients. See Portfolio for examples of my work.

Financial

SquareUp - Point of Sale

Anytime a business is looking for a simple solution for their POS (Point of Sale), I always refer to SquareUp. They have an easy to use interface that allows nearly any business to start using them right away. With inexpensive credit card processing rates (2.75% for swiped transactions and 3.5%+$0.15 for manually-entered transactions) it's hard to beat. For businesses looking for a few additional services to enhance the way they operate, SquareUp also offers Employee Management, Payroll (not available everywhere), e-Commerce, Appointment Tracking, Email/Facebook Marketing, and Loyalty Programs, at additional costs.

You can create an account by clicking HERE. If you are a brand new customer, by using this link, you will get $1,000 of free credit card transactions! (see rules here)

Stripe - Credit Card Processing

While I always recommend SquareUp for business's Point of Sale solution, if what you need is online payment services, I refer to Stripe. They offer a great and developer friendly interface for building online payment solutions. If you need to accept payments on your website, or implement subscription services or bill customers monthly, I can help build you a custom solution that meets you and your clients needs. See Portfolio for examples of my work.

Freshbooks - Accounting

When it comes to accounting and financial tracking, I typically recommend FreshBooks. They have a wonderfully simple solution that meets the needs of most businesses. They offer numerous third-party integrations that make keeping track of your expenses and income, including two of my other recommendations, Gusto and Stripe.

Gusto - Payroll

I found Gusto (previously ZenPayroll) in 2014 when searching for a new company due to the high per-payroll fees that we were paying. With Gusto, we cut our annual payroll costs in half and gained so much more flexibility. Instead of calling in every change and adjustment or paying for an online interface, Gusto provided everything for a simple low cost. Everything is included in a $39/mo base price + $6/mo per person fee. They handle all of your local, state and federal payroll taxes, W-2s and 1099s, Vacation and Sick Day tracking, and much more.

You can create an account by clicking HERE. If you are a brand new customer, by using this link, Gusto will send you a $100 Amazon Gift card after you run your first payroll!

Marketing

MailChimp

In looking for a simple, easy to use, and reliable email marketing and email mailing list management company, my research led me to MailChimp. They have a simple and easy to use website that makes producing email marketing messages simple. Their templates are tested with the major email clients, including mobile devices to ensure that every recipient sees the message the way it was intended. They also offer simple integration methods, enabling you to have people sign up for and manage their email newsletter subscriptions online. MailChimp very closely monitors their users to ensure that there is no abuse of the service, ensuring high deliverabity of email to recipients inboxes. MailChimp offers their basic service for free, and additional features for nominal costs.

Website / Web Hosting / Virtual Servers

Amazon AWS

No matter what your businesses online service needs are, Amazon AWS probably has a solution. I have setup numerous websites all hosted on AWS servers. Depending on need, AWS offers both Linux and Windows based servers. This website is being served up using an AWS Virtual server running windows. From online storage to virtual servers, domain registration to DNS services, I can help your business lower your costs and leverage AWS's massive product and service offerings.

DigitalOcean

Depending on needs, Amazon AWS may be quite simply, too daunting for many to handle. For Linux server needs, I then refer to DigitalOcean. As one of the largest Linux Virtual Server providers in the world, they really know what they are doing. Their pricing is simple to understand and is highly predictable. If your business only needs a simple website or blog, I can help you implement it using a DigitalOcean virtual server that will suit your business needs.

Rackspace

For a company that nicely sits between DigitalOcean and Amazon AWS, I can offer you Racksapce. Their customer service is second to none. If you have a problem, just pickup the phone and you will get a real person on the other side. I have worked with many companies and setup windows virtual servers using Rackspace's platform. Their service offerings don't stop there, they have cloud based storage, DNS Services, Exchange/Email services as well.

{wrap}bootstrap

I am very often asked if I can help refresh a companies online presence (website). While I am an avid and experienced web programmer, user interfaces have never been my strong suit; his is where {wrap}bootstrap comes to the rescue. When a client comes to me asking about building a website, I direct them to first look at {wrap}bootstrap's templates and see if they find something that resembles what they are looking for. I use this as a foundation and from there customize the website to the client's liking and needs. I then add the server side programming to make the website more dynamic and interactive. From simple contact forms to online payments all the way to full customer login and administration sites, I can do it all. While I may not have the skill to create a graphical website from the ground up, the designers on {wrap}bootstrap can. While I can make the website work for your business, I'll let the designers of {wrap}bootstrap create my user interface foundation.
(This website was created using the MStone - Resume Portfolio Template)

Networking / Hardware

SonicWall - UTM Firewall

As an IT-Consultant for over 10-years, in every network that I designed and managed, I always insist on the best equipment available. SonicWall's line of TZ UTM Firewalls have always been my default recommendation. While not the cheapest option, I have found that you get what you pay for. Solid security, easy implementation and vast flexibility. If your company has more than one location, their site-to-site VPN is simple to setup and rock solid. For your mobile workforce, their VPN software makes it simple to get your workers connected, anywhere they are. If your business is looking for more reliable network security, I can evaluate your infrastructure and give recommendations that will allow your business to be more secure, all while staying flexible.

Barracuda Networks - Email Security

Like SonicWall, for the past 10-years, when setting up on-premises email servers I have always recommended a third-party hardware firewall instead of a software solution. Barracuda Networks is the only company that I have trusted to keep my client's users safe from the threats of email. See Portfolio for examples of my work.

Ubiquity Networks

Up until recently, when it came to implementing WiFi in a business, you were given two options; 1) Consumer-oriented equipment, and 2) Expensive Enterprise equipment. There was never anything in the middle. Ubiquity Networks rose to that challenge and have offered a superior solution at a reasonable price. If you are wanting to setup WiFi in your business that is not just fast, but secure and able to keep up with a lot of client devices, Ubiquity can provide that. I recently began implementing Ubiquity's equipment and my clients have responded with rave reviews of the improvement in performance and coverage. In one case, I was able to reduce the number of access points from 12 from a different vendor down to just 6 in a large church setting. The bandwidth capabilities offered by Ubiquit's WiFi Access Points allows wired speeds when accessing the internet, even when there are dozens of other users connected to the same wireless network. If you want to offer WiFi in your business, keeping your client facing internet-only connections and your internal office connections separate and secure, I can help. I can evaluate your business needs and your physical space to determine the best setup for you. See Portfolio for examples of my work.

Yealink - VoIP Phones

When it comes to a business phones, Yealink has a great product. I personally use a Yealink Phone and have recommended and implemented then for my clients. Along with these phones, I have suggested using the VoIP PBX offered by IP Voice Services and the phones work great with them. See Portfolio for examples of my work.

Contact Me

Drop me a line or give me a ring. I would love to hear from you.

If you feel that your current IT Consultant is overcharging you or that your network isn't how you feel it should be... If you are needing new capabilities or abilities in your business... If you would like an outside opinion of your business operation and how it could become more efficient... If you need your website overhauled and your public online image refreshed... Let me know! I am happy to meet by phone or in person for an hour or so at no cost, to evaluate what your needs are and how I can help. If there is something that I can do to help, Great! If not, we part ways as friends.

Coverage Areas Include: Seattle, Bellevue, Renton, Tukwila, Burien, Des Moines, Kent, Auburn, Federal Way, Fife, and Tacoma (includes all surrounding areas). Will consult anywhere by phone or travel at your expense.